Today has been an awful day at work, so far. Which is weird as it's quiet, and I'm not busy. But I would say today has been one of the worst working days for me.
The customers have been so nasty, and for no good reason. Sure I only take the bad calls now since I stopped doing any other work which might explain the meanness. I have just got off the phone from a Scottish lady, reporting a problem with her order a month after delivery!! She was so sarcastic and rude I almost cried. And I've had far worse than her. I just stopped and told her off for talking to me like that. That shut her up thankfully but I don't think she quite understood that she had been acting like a bitch. And I don't normally let customers get to me like that.
And fraudsters have been calling all day. I wish I could get rid of them by going "Look, I know you're a fraudster so just get off the phone". But of course I can't, I just have to do a merry dance with them acting like they are proper customers. Which drives me crazy.
And the stupid questions I've been getting all day from colleagues. AHHHH!
I was so positive yesterday but today I feel like rubbish. Grr....