*Warning: Rant Ahead*
I hate people who are impolite. I just cannot stand it when someone is rude. Sadly, in my line of work, I have to put up with it all day.
People are so angry sometimes, for no reason, with people in my office. And then five minutes later you get a badly written apology about how they were having a bad day etc. If there is anything worse than being irrationally angry it's apologising for being angry afterwards. You shouldn't have been angry in the first place if you subsquently feel the need to apologise. I desperately wish I could write back saying something like:
"Whilst I appreciate the apology you have given, I find your rudeness to be quite unforgivable. There is no reason to get angry with a stranger over nothing and that kind of behaviour is shameful and unacceptable. I trust you will bear this in mind for the future.
Oh, just writing that down makes me feel better. All I hear is others giving these people the benefit of the doubt saying things like "It's the heat of the moment." "Everyone gets angry sometimes". Well I'd beg to differ. The only time I have ever gotten angry (as in on the outside, not internalised anger which is a constant) with a stranger is when they have done something so singularly rude to me I cannot avoid confronting them. It just goes against everything I've ever learnt about public behavior to shout at someone "because you're having a bad day".
And then there are the awful people on the phone who you have to put up with just to get their business. I really dream of finding these people, standing up to my full height and then verbally laying into them about their rudeness, their superiority complex and their obviously awful parentage.
Oh well.. shame I'm too well mannered to follow through...